Returns & Exchanges
At VOXY, we want you to feel unstoppable in your gear. If your purchase doesn't meet your performance standards, you can return or exchange items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the gear is free from gym chalk, sweat, or scent.
Ship It Back
Print the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Quality Check & Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing